“Always try to be joyful and proactively benign to the people. By doing so everyday, people have no control at all over my mood.” ~ Toba Beta
Have you ever been influenced by someone’s mood? You know, that crabby waiter or store clerk that makes you mad and it ruins your whole day? I’m guessing you have, but you don’t have to let the mood of someone else affect you!
Recently I was a guest on the Wendy Hernandez show where we talked about assumptions. This interview was based on a blog I did a few months ago about avoiding assumptions. During the conversation Wendy gave an example of having a store clerk’s mood affect her day. We have all had an experience where we’ve received less than stellar service. Maybe the store clerk was in a bad mood, short, just plain rude or was aloof.
When this happens it’s natural to make assumptions and react negatively. Our assumptions are usually negative in nature; thinking that person is a jerk, they hate their job or they have a problem with us for some reason. The reality is that it is most likely none of those things.
Maybe their mood has been affected because of something they had little control over, such as maybe they had to leave a sick child or their boss just yelled at them for some reason. It may be that they lost a loved one or possibly had an accident on their way to work, but they had to come in anyway. There are a million reasons people can be preoccupied. Do your best to refrain from making assumptions; you do not know what is going on in that person’s life.
We all know that you’re supposed to leave your personal life outside the door when you come to work, you’re not supposed to let it affect your mood or behavior however that is sometimes impossible. Remember you may be reflecting your emotions too. If you’re having a bad day or have other things on your mind it is likely that you may be projecting your mood without even realizing it.
To avoid having these types of encounters negatively affect you, I encourage you to take a step back, take a deep breath and do your best to let it go.
Offer a smile or warm words; it may just be what that person needs to turn their day around. Why not affect their day positively instead of having them ruin your day, that way everyone wins.
Don’t let someone else’s mood influence your behavior; have your behavior influence their mood!